All your DMs in one inboxInstagram, Facebook and TikTok in one inbox
Never lose a customer from your DMs again.
Lead Inbox collects every message into one shared inbox, turns each conversation into a lead and reminds your team to follow up until they buy.
Your customers already message you here. Now every message lands in one place.
- TikTok
How it works
From first message to paying customer
Three simple steps. Your customers keep messaging you where they already are - you just stop missing them.
- Step 1
Connect your channels
Link your Instagram, Facebook and TikTok business accounts in a few clicks. No new app for customers.
- Step 2
Every DM becomes a lead
New conversations appear in one shared inbox, each with a lead card, a status, tags and an owner.
- Step 3
Reply, follow up and win
Answer from one place, schedule a follow-up when they go quiet and move them from New to Won.
Features
Everything you need to answer every DM
Built for small teams that sell through social media - language schools, clinics, salons and shops.
Unified inbox
Instagram, Facebook and TikTok conversations in one list, with unread counts and filters for what's assigned to you.
Lead pipeline
Every conversation is a lead with a clear status - New, Contacted, Interested, Won or Lost - plus tags and notes.
AI suggested replies
Get a draft answer in the customer's language and your tone. You review and edit it before anything is sent.
Follow-ups
Schedule a reminder on any lead. Overdue follow-ups stand out, so nobody who asked is left waiting.
Team roles
Invite teammates as admins or agents and assign leads, so everyone knows who is answering whom.
Analytics
See how many leads each channel brings in, day by day, and how many of them turn into customers.
Every DM is a customer waiting for an answer.
Bring your Instagram, Facebook and TikTok messages together and start following up today.